Remember this one tip if you don't remember anything else,(I don't know why you won't since it's written you can always bookmark this page).
As a matter of fact do that now~ it makes cents....dollars and cents ..... O.K.
First allow me to explain why we don't address this problem. The number one reason why we haven't given this problem any attention....is fear.
We are afraid of what our clients my say.
They may have had a bad experience, poor service or just didn't like one or more of our sales associates.
What would you say if we offered to help by sharing our experience?
Just a note to tell you about our first time trying this strategy we were terribly terrified.
Why....because up don't know what your former clients are going to say?..... No doubt about it, it's easier to think negative than positive.... There's always a tendency to think the worst.
"We were surprised" by the response and results
We decided to go back through an old appointment calendar. To call clients that were missing in action.
Here's a List of our objectives: To have our client bring us up to speed about themselves, their health, family, job,etc.
To elicit information about their last visit with us..were they satisfied with their product or service
Why have they not been back to our place of business
What we found to be true is that most people had absolutely no real reason for not returning.
Some had just mis-placed our phone number...others were just a case of out of sight out of mind.
We will address that later.
Here's a quick story about what one client had to say after not speaking with her in over 8 years? I called Cheryl (I actually didn't remember her). Come to find out she had been looking for me for over 8 years off and on.
We made an appointment to meet and realized who each other was it was amazing.
After all those many years we revisited and were genuinely glad to see each other. She said that she had been looking for me because she owed me money and wanted to clear her conscious. She paid her undue balance on her second visit.
Now for your surprise..here's all you do
Call your clients that you haven't seen in a while. Ask them the 3 questions that we stated earlier.
The next step is to offer them something of value i.e....a free add-on, a free report, half price service, anything of value to the client that will induce them to return.
The good news is...once they return chances are they won't stray again.
But why not secure the nail down for good. Do you want to be certain you can increase your odds even better?
Learn how to consistently keep your business name in front of your clients face continuously, so that whenever they think of the service or product that you offer they will automatically think of you
There you are, another innovation of words that will add to your bottom line. We would like you to continue to email us your comments. Let us know of your improved results and from which strategy you used.
Would you like to discover one of the most cost-effective, simplest ways we found to indelibly embed your name in your clients mind so that they will never forget you ever again.